Becoming a Chorus customer
Unbundling of local connections is a huge opportunity for telecommunications providers in New Zealand. For the first time there will be completely equal access to the Chorus local network and the chance to offer new services and long term benefits to consumers.
We will work with independent service providers (Access Seekers) to make these new products and services a reality.
However, before becoming a Chorus customer, there are a number of things you'll need to prepare.
- A comprehensive business plan covering the services you intend to offer your customers and the technical requirements for delivering those services.
- A robust and fully-tested billing system for your customers.
- A call-centre with capacity to manage your customers' service and technical support needs.
Working with Chorus
Once you become a Chorus customer you'll be assigned an account manager who'll be available for support and advice. Your account manager will also work with you to help set up your Chorus business tools.
- Online Ordering and Tracking, allows you to lodge and track progress on new service requests, transfer requests and MACs (moves, adds and changes) for UCLL and related services.
- Online Fault Management, allows you to register and track faults following your initial fault diagnosis.
- Safecom Secure File Transfer System, a secure file delivery service for account information you need to run your business.
- access to our secure website for information you need to plan your co-located network equipment, including design information, technical references and useful forms.
Find out more
For more information about becoming a Chorus customer, email info@chorus.co.nz
You can download the Regulated Terms and Pricing information and the complete list of UCLL prerequisites here.
Or read more about UCLL in our UCLL brochure.
UCLL Product Brochure (854kB)
