Cable location services
Call 0800 B4U DIG (0800 248 344) free from any fixed or mobile phone or apply here to find out if there are any Chorus or Telecom cables running under your site and where they're located. You can request either a plan, or full on-site cable location assistance from a local Chorus service technician.
Hours of operation
7.30am to 5pm, Monday to Friday for routine requests, or at any other time (evenings and weekends) for emergencies only. Charges apply for out of hours requests.
Free services
The plan service is free. All we ask is that you give us at least 2 working days notice.
If you're working on private property or your dig site crosses a high-capacity cable (eg. a fibre cable), on-site cable location is also free. Once again we just need at least 2 working days notice.
Charged services
Cable locations that take place on public or council land will incur a charge.
What happens?
The BeforeUdig Centre electronically pages a service technician with your request. Once the cable is located its position is marked with purple paint as a digging guide. To establish the cable's exact location, you should begin your work using hand tools only.
How to contact BeforeUdig
- Dial 0800 B4U DIG (0800 248 344) free from any phone
- Visit the BeforeUdig website to request plans, location services or standovers
