Investor FAQs

1. Does Chorus offer a programme to buy back small shareholdings?

Chorus does not have a programme in place for small shareholdings, but shareholders may wish to consider the Shares for Good programme which donates proceeds to a selected charity. This programme enables shareholders to donate NZX listed shares free of brokerage and potentially receive a tax credit. For more information please visit

2. When will Chorus pay a dividend?

As advised by the Chorus Board at the time of the half year results announcement on 24 February 2014, Chorus is focussed on delivering on initiatives to manage for key debt metrics. Chorus’ broader capital management objectives are:

  • maintain an investment grade rating with headroom. In the longer term, the Board continues to consider a “BBB” rating appropriate for a business like Chorus; and
  • setting a financially sustainable dividend policy once sufficient certainty is achieved.

Capital management decisions will be communicated when there is sufficient certainty around the outcome of Chorus initiatives, Crown Fibre Holdings discussions, and regulatory reviews.

3. Where can I find more information on the regulatory issues facing Chorus?

For the latest information on regulatory developments, please refer to the Commerce Commission website. An overview of regulatory matters is also provided in Chorus’ recent half year and annual reports. For further background, refer to the letter sent to shareholders in December 2013 and the ‘Addressing the myths’ document in the Shareholder Information section.

4. What is an American Depositary Receipt (ADR)?

An ADR is a negotiable U.S. certificate issued by a depositary bank representing ownership of shares in a non-U.S. corporation. Chorus’ depositary is the Bank of New York Mellon. ADRs can be bought through a U.S. broker in the same manner as U.S. securities.

American Depositary Shares (ADSs), each representing five ordinary Chorus shares and evidenced by ADRs are not listed but are traded on the over-the-counter (OTC) market in the United States under the ticker symbol ‘CHRYY’.

For more information visit and search for the Chorus ADR profile.

5. Why can’t I find Chorus on the Computershare Australia investor portal?

Australian shareholders currently need to access their Chorus holdings details via the Computershare New Zealand investor portal:

A Faster Identification Number (FIN) and Shareholder Number is initially required to log-in to this portal. Please note: your Shareholder Number is not the same number as a Holder Identification Number (HIN).

New shareholders who are on the Australian and CHESS registers will receive their FIN by post. A FIN or Shareholder Number can also be obtained by contacting Computershare Investor Services Limited in New Zealand at or by calling +64 9 488 8777.

6. How do I update my shareholder details for a change of address/email?

Please either contact the share registrar, Computershare Investor Services (phone: +64 9 488 8777 or email, or you can update your details online by logging on at Select ‘My profile’ and click on the ‘update’ button on the communication preferences tile.

Note: If you don’t already have a User ID and password you will need your CSN or Holder Number and FIN to register your account.

7. I need a dividend statement for tax purposes. How can I request one?

You can log on and view dividend details for your holding at Select ‘Statements and Documents’ and click on ‘Chorus Limited’ to view all available payment statements.

Note: If you don’t already have a User ID and password you will need your CSN or Holder Number and FIN to register your account.

Alternatively, email or call +64 9 488 8777.

8. What are the tax implications of Chorus’ 30 November 2011 demerger from Telecom?

Chorus recommends that shareholders talk to a tax advisor if they have any questions relating to tax implications.

Telecom published information about the tax cost basis calculation at the time of demerger here:

The Australian Tax Office has also published information on tax implications for shareholders here:

9. Does Chorus have a dividend reinvestment plan?

Chorus has currently suspended its Dividend Reinvestment Plan (the Plan). The Plan was previously available to shareholders resident in New Zealand or Australia. Participation was not available to shareholders whose address is outside New Zealand or Australia because of the costs and requirements involved in ensuring the Plan’s compliance with laws of additional jurisdictions.