It's one thing claiming to be open and service-oriented, it's quite another actually proving it. As one small step along the way, we publish comprehensive monthly reports that detail our service level performance, warts and all.
Performance reports from 2011 and 2010 are available on the website. Archived reports for 2007, 2008, 2009 are available on request.
Please email us with your request detailing what year and month you wish to review.
We provide the following monthly performance reports: