Service Person of the Year Awards
The Chorus Service Person of the Year Awards celebrate the people who make a difference day in and day out on Chorus’ behalf.
Each year, Chorus awards more than $50,000 in prizes to outstanding individuals from our three service company partners – Downer EDi Engineering, Transfield Services and Visionstream. Awards are made on a quarterly basis across a range of categories, with category winners from each service company vying for the overall service person of the year trophy.
Adam Urwin from Downer EDi Engineering received the trophy in 2009 for his exceptional customer focus. This included helping out a customer who was in a distressed state following a burglary.
Award categories
Health & Safety
This award is for someone who has made a positive contribution to the welfare of our people, or the environment we operate in. The recipient has either stepped outside their regular role to safeguard and champion the health and safety of their workmates, or their actions have made a positive difference to our relationship with, and impact upon, the environment.
Driving innovation
This award is for someone who has contributed to the success of Chorus through their initiative in developing better systems, processes or approaches to the way we work. The resulting innovation has had a positive impact upon customers, the efficiency and delivery of a project or our work generally.
Guardian of the network
The network is at the heart of our business and this award recognises those who exhibit a passion for it through their work on or in support of it. The recipient has made a significant contribution to the reliability or robustness of the network, helped prevent or mitigate potential disruption or damage to it, or is recognised for the exceptional skill and quality of their work upon it.
Extra mile
This award recognises someone who really has gone above and beyond what is expected of them in their daily role, exhibiting true perseverance and dedication in the face of a significant or extraordinary challenge. This award is not given lightly and should only be made where another category does not adequately reflect the scale of the achievement.
Outstanding customer service
Chorus’ entire business is built around its customers – whether they are service providers or residential and business end users – and they expect us to do things on time and do them well. This award recognises someone who has provided outstanding customer service, whether on a single occasion or consistently over the course of a long period or project, and has well and truly delivered on Chorus’ promise of absolutely dependable delivery for its customers.
Trainee (annual award)
A trainee of high academic ability who is a natural leader. Has very strong work ethics combined with integrity – a role model, especially for their peers. Takes leadership responsibility despite not being a manager, and ownership of key tasks. Sees things through to completion and exceeds expectations.
Field Manager (annual award)
A Field Manager who is recognised as building a culture of excellence amongst their team. They are considered a role model by their peers and actively promote the advancement and well being of their team. Their personal success is reflected in the excellent customer service delivered by their team.
Nominate someone
Is there a Chorus person you think deserves recognition? Send an email telling us why at info@chorus.co.nz
