NZ Broadband

How to get fibre broadband for rental properties

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February 10, 2021

The joys of moving into a flat or new rental property. Packing up your stuff, getting rid of old stuff that you completely forgot you had and then there’s the actual move itself.

By the time you’ve lugged all your possessions into the new digs (and potentially putting your back out in the process) you’ll want to kick back at the end of the day and enjoy watching your favourite Netflix series. But to do that you’ll want to make sure you’ve got rock solid broadband.

The good news is that as of 11 February new laws make it much easier for tenants to get New Zealand’s fastest and most reliable broadband type.

Read on to find out what you’ll need to do to get connected to fibre when renting.


Step 1 - Check on availability

A few months out from move in day, check out our Broadband Checker to see if our network is available in the new area where your new property is located.

‘Internet availability’ is often now a property feature included on rental property listings on sites such as It’s a good idea to verify this with your own search on the Chorus Broadband Checker.

Enter your address into our broadband checker to check what broadband options are available in your area.

Step 2 - Get your landlords permission

If your new property doesn’t have fibre, you’ll need to get your landlord’s permission in writing to get it installed. This is because the process involves some minor build work by our technicians who’ll need to run fibre network cables from the street to the home, either aerially or via underground ducts.

But the work can usually be done in just a few hours and it’s also worth letting your landlord know that they’ll be future proofing their property, as a home with fibre is more valuable in terms of attracting future tenants, and when it comes time to sell.

If you still failed to convince them on the benefits of fibre, under the new regulations, a landlord must now agree to get fibre installed, provided it is free (which is the case for most properties). There are a few exemptions to this, but these are very specific and will likely only apply in a few cases.


Step 3 - Setting yourself up with a broadband plan

Once you’ve got your landlords permission in writing, the next step is to contact your preferred broadband provider and order a fibre broadband plan.

A monthly plan costs roughly the same as a family trip to the movies, so your entertainment budget will go a lot further if you make the switch.

For the best online and streaming experience, you'll want a plan with speeds of 950Mbps or more, and unlimited data. Handy sites like Broadband Compare and Glimp provide a comparison of current plans on offer.


Step 4 - Your fibre installation appointment

When you order your fibre plan, your broadband provider will pass your order on to Chorus to organise your fibre installation appointment.

Remember, you'll need to be there for the appointment, but your landlord won’t need to be unless they really want to.

Find our more information on what the process involves check out our install videos.

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