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Big Fibre Boost

New Zealand’s internet use is sky rocketing, so we’ve added some fuel with the Big Fibre Boost.

We’ve just completed our part, giving more than 1.6 million Kiwis on 100Mbps consumer and business fibre connections the opportunity to benefit from faster speeds.

However, the work on our network is just part of the Big Fibre Boost process. Broadband providers are now busy doing their part, working on the changes they need to make so the customers on these plans can enjoy the benefits of the boost.

Timings vary, so check out your provider’s website, social channels, or any recent communication from them for further information.

Not sure what connection you’re on? Check your address.

Big Fibre Boost

Your home broadband options

There’s different types of connections to get broadband in your home. Some perform better than others, so before choosing a plan, have a look below to understand the differences.

Check what's available at your address

adsl Created with Sketch.

  • The old school option, ADSL is broadband delivered over our legacy copper network. It’s a dedicated connection from your house to our congestion-free network.
  • It still supports everyday web browsing, emails and is okay for small households to stream TV shows via On Demand, Netflix and YouTube.
wireless Created with Sketch.

  • Broadband that’s delivered over 4G mobile networks. It’s a shared connection from the nearest mobile tower, so you share the network signal with others in your area. Your internet can be affected by congestion due to number of people in your area using the mobile network at the same time.
  • Wireless supports a range of online activities, like web browsing, emails and video streaming.
vdsl Created with Sketch.

  • Broadband delivered over the Chorus copper network, it’s a dedicated connection from your house to our congestion-free network.
  • VDSL is generally faster and more reliable than ADSL.
  • Supports a wider range of activities than ADSL, like Ultra High Definition video streaming, video calling with apps like Skype, and uploading large files.
fibre Created with Sketch.

  • The gold standard for your internet. Broadband is delivered over the newly built fibre network – and designed to make the most of it too. Fibre and Fibre Pro provide a dedicated connection from your house to our congestion-free network, providing a consistent and reliable experience at any time of the day.
  • Easily supports a range of online activities without breaking a sweat, with better capacity, reliability and faster speeds than VDSL.
hyperfibre Created with Sketch.

  • Broadband delivered over the newly built fibre network but with next generation technology to enable even faster speeds.
  • Hyperfibre supports all online activities that standard fibre broadband does but 40x faster and with much more data capacity.
  • Great for businesses and households with very high data use.
Big Fibre Boost

We’ve just completed our largest ever performance upgrade, tripling of the download speed on our most popular wholesale fibre connection - the 100Mbps service. The change saw download speeds increase to 300Mbps, while upload speed increased five-fold from 20Mbps to 100Mbps. And that’s just the beginning of the limitless potential of New Zealand’s fibre network.

Ready to get fibre installed?

Fibre. It’s bigger than you can imagine.

Chorus has spent the last decade building a big fibre network to rival any in the world. The glass fibres that run underground connecting homes, schools, hospitals, offices and industries in New Zealand is more than big enough to cater for New Zealanders ever-growing need for streaming, gaming, up and downloading and endless video calls.

That’s right, that tiny cable that runs up to your doorstep is massive. It’s fibre. And it’s bigger than any of us can imagine.

Check what broadband options
are available at your address

Find the right connection for you

Not all broadband is created equal. Before you choose a plan with your broadband provider it’s good to understand the difference between the technologies and connection types available.

To learn what connection is available at your address CHECK YOUR ADDRESS

Compare
ADSL
Fixed wireless
VDSL
Fibre + Fibre Pro
Hyperfibre
ADSL
Up to
15/1
Mbps
Fixed wireless
Up to
60/10
Mbps
VDSL
Up to
60/10
Mbps
Fibre + Fibre Pro
Up to
900/400
Mbps
Hyperfibre
Up to
8000/8000
Mbps
Potential for lag (latency)
ADSL Likely
Fixed wireless More likely
VDSL Likely
Fibre + Fibre Pro Least likely
Hyperfibre Least likely
ADSL
$73-$109
per month
Fixed wireless
$45-$105
per month
VDSL
$73-$109
per month
Fibre + Fibre Pro
$65-$149
per month
Hyperfibre
$149-$199
per month
UHD video streaming reliability*
31%
69%
94%
100%
100%
Devices
ADSL 1-2
Fixed wireless 1-2
VDSL up to 5
Fibre + Fibre Pro 10+
Hyperfibre unlimited
Great for
ADSL
  • Web browsing
  • Emailing
  • Download music / photos
Fixed wireless
  • Web browsing
  • Emailing
  • Video streaming
VDSL
  • Streaming ultra-high definition video
  • Video calling with apps like Zoom
  • Uploading large files
Fibre + Fibre Pro
  • A wide range of online activities
  • Streaming ultra-high definition video
  • Online gaming
  • Video conferencing
Hyperfibre
  • All online activities that standard fibre broadband supports but 40x faster and with much more data capacity
Download**
ADSL
1 GB desktop app like Photoshop9.5 minutes
HD movie (4GB at 1080p)38 minutes
15 GB game update2.4 hours
Fixed wireless
1 GB desktop app like Photoshop2.4 minutes
HD movie (4GB at 1080p)9.5 minutes
15 GB game update36 minutes
VDSL
1 GB desktop app like Photoshop2.4 minutes
HD movie (4GB at 1080p)9.5 minutes
15 GB game update36 minutes
Fibre + Fibre Pro
1 GB desktop app like Photoshop9.5 seconds
HD movie (4GB at 1080p)38 seconds
15 GB game update2.4 minutes
Hyperfibre
1 GB desktop app like Photoshop2 seconds
HD movie (4GB at 1080p)9 seconds
15 GB game update32 seconds
1 GB desktop app like Photoshop
9.5 minutes
2.4 minutes
2.4 minutes
9.5 seconds
2 seconds
HD movie (4GB at 1080p)
38 minutes
9.5 minutes
9.5 minutes
38 seconds
9 seconds
15 GB game update
2.4 hours
36 minutes
36 minutes
2.4 minutes
32 seconds

Average pricing source: Glimp March 2021. Excludes modem, install and other variable costs.

* The proportion of households able to stream one Ultra High Definition video from Netflix with variable bitrate encoding - Measuring Broadband New Zealand (Autumn 2021) report, Commerce Commission New Zealand.

** These download times are an estimate and assume the best typical speed for each broadband connection type (Source: Measuring New Zealand’s broadband performance). These estimates are not a guarantee of the speed you'll get at your address. Actual download times may be longer - especially for ADSL, VDSL and fixed wireless connections. Your broadband performance can be affected by range of factors beyond the Chorus network.

*** Please note that broadband offers vary between service providers.

What makes a good internet connection?

Chomping through the data

Back in November 2011, the average monthly usage per household on the Chorus broadband network was 13GB. In April 2016 we reached 100GB per household.

VDSL vs ADSL

Fibre is your best choice, delivering the highest performance with speeds up to 900Mbps. But if fibre isn’t yet an option for you, VDSL is next in line, delivering an immediate speed increase from ADSL.

Decided what’s best for you? Check what’s available at your address.

Made your decision? Here’s what to do next:

1

Check what’s available to you

Before you sign up for a new broadband plan, find out what’s available at your address.

2

Contact your broadband provider

Because Chorus only manages the network, you will have to order your preferred broadband plan through your service provider. Here are some tips on what to ask for when speaking with your provider.

Unsure who your broadband provider is? We can connect you to your provider.

Didn’t recognise your provider in that list? Look up your broadband provider and then try again.

Tips for talking with your provider

To ensure you get the best possible online experience, it’s important to ask the right questions when ordering your broadband plan through your service provider. Here are some tips on what to ask.

What speed can I get?

Ask your broadband provider:

  • Is this the fastest broadband connection I can get at my house?
  • What speed am I going to get at my place at peak hours of the day (when more people are online)?

Tip:

For the best experience, and to get the most out of your connection, we recommend plans of 100Mbps or above.

How much data do I need?

Ask your broadband provider:

  • What happens if I go over my data cap – how much does it cost?
  • If I buy a capped plan today, can I increase it free of charge within my contract period if my usage changes?

Tip:

If in doubt, we recommend going on an unlimited plan so you can keep doing everything you love online, without restriction.

Do you have the right equipment?

Ask your broadband provider:

Tip:

If you’re shopping around for a new modem, compare the specs of different models and buy the best you can afford. It can make a significant difference to your online experience.

Still unsure?

We hope the information on this page has been helpful, but we understand there is a lot to think about when deciding on the best broadband option for you. If you’re still unsure, feel free to share this page with a tech savvy friend or family member who might be able to help.

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