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We are Chorus

As New Zealand’s largest broadband infrastructure provider, we believe in the potential of the world class broadband now available here to keep us connected. We provide wholesale access to our network to internet service providers who then sell broadband plans to you.

High performance broadband through the Chorus network allows you to experience all the internet has to offer whether it’s streaming TV shows, contacting loved ones using video calling, sending emails or booking that next overseas trip.

We are Chorus

Your home broadband options

Not all broadband is created equal with some types performing better than others. So before you choose a plan with your Internet Service Provider, it’s good to understand the differences between the connection types.

Broadband types legend
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  • Broadband delivered over our legacy copper network.
  • ADSL provides a dedicated line to your property so your connection is just for your household.
  • Supports everyday web browsing, emails and good for small households for streaming TV shows via On Demand, Netflix and YouTube.
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  • Broadband delivered over 4G mobile networks.
  • Supports a range of online activities, web browsing, emails and video streaming.
  • Is based on a shared connection meaning internet use can be affected by mobile network congestion due to number of people in your area using the network.
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  • Broadband delivered over the Chorus copper network.
  • VDSL provides a dedicated line to your home so your connection is just for your household.
  • A faster and more reliable internet experience than ADSL.
  • Supports a wider range of activities than ADSL like Ultra High Definition video streaming, video calling with apps like Skype and uploading large files.
fibre Created with Sketch.

  • Broadband delivered over the newly built fibre network.
  • Fibre and Fibre Pro provide a dedicated lines connection to your home or office.
  • Like VDSL will comfortably support a range of online activities but with added capacity and reliability.
  • Great for households with multiple people using the internet at the same time.
hyperfibre Created with Sketch.

  • Broadband delivered over the newly built fibre network but with next generation technology to enable even faster speeds.
  • Hyperfibre supports all online activities that standard fibre broadband does but 40x faster and with much more data capacity.
  • Great for businesses and households with very high data use.

Kiwis prefer fibre

Fibre is the preferred broadband choice that New Zealanders use to connect to the internet. It outperforms other connection types on a range of criteria, and can even add value to your home. Fibre is currently available to over 75% of New Zealand homes and businesses so if you're able to, it's definitely worth considering. For most property types it's free to install and can take just a few days to get connected.

Check which broadband connections you can get

Compare your broadband options

Here’s how the different broadband options stack up. For more information read the latest Measuring Broadband New Zealand report from the Commerce Commission.

Feature

ADSL

Wireless

VDSL

Fibre 100

Hyperfibre

Speed

The faster your connection, the faster data moves through it, meaning you can do more in a shorter space of time. For more on the importance of a fast connection, watch the 100 Mbps Story.

ADSL

ADSL speed

Low

Delivers download speeds 5 Mbps to 24 Mbps.

Wireless

Wireless speed

Low

Delivers download speeds between 20 Mbps and 50 Mbps.

VDSL

VDSL speed

Medium

Delivers download speeds 15 Mbps to 100 Mbps with standard VDSL and up to 130 Mbps with vectored VDSL.

Fibre 100

Fibre speed

Fast

A basic fibre plan delivers constant speeds of 100 Mbps. Fibre Pro offers speeds between 700-950 Mbps.

Hyperfibre

Hyperfibre speed

Fastest

Hyperfibre has speeds of 2,000 Mbps 4,000 Mbps with a 8,000 Mbps service planned for the future.

Reliability

At busy times of the day your speed can drop with some broadband types. A more reliable connection means a more consistent speed when you need it most.

ADSL

ADSL reliability

Reliable

ADSL is a dedicated copper line connection, which means you generally get speeds advertised depending on the distance from the local comms cabinet.

Wireless

Wireless reliability

Variable

With fixed wireless you share the network with other users, this means speed can vary significantly during peak times.

VDSL

VDSL reliability

Reliable

VDSL is a dedicated copper line connection which means you generally get speeds advertised depending on the distance from the local comms cabinet.

Fibre 100

Fibre reliability

Reliable

Fibre is a dedicated connection using fibre optic cable, so you should get consistently fast internet provided your wifi set-up is correct.

Hyperfibre

Hyperfibre reliability

Reliable

Hyperfibre operates on the Chorus fibre network offering the same levels of consistency as regular fibre.

Data

Increasing or removing your data cap means you can do what you want online without the risk of running out of data.

ADSL

Capped or unlimited

Wireless

All home wireless plans are capped

VDSL

Capped or unlimited

Fibre 100

Capped or unlimited

Hyperfibre

Capped or unlimited

Price

Like all things in life, you get what you pay for in terms of quality, but it’s always good to compare quality to cost. ** Please note that broadband offers vary between service providers.

ADSL

$55-$109
per month

Wireless

$39-$105
per month

VDSL

$69-$109
per month

Fibre 100

$65-$129
per month

Hyperfibre

$149-$199
per month

Download speed, latency and average plan pricing by product data were obtained from these sources:

What makes a good internet connection?

The 100 Mbps story - why you need it

When choosing a fibre broadband plan, you’ll need to think about how fast you want your broadband connection to be. If you're streaming video or playing games online go for a speed of 100 Mbps or higher.

VDSL vs ADSL

Fibre is your best choice, delivering the highest performance with speeds up to 900Mbps. But if fibre isn’t yet an option for you, VDSL is next in line, delivering an immediate speed increase from ADSL.

Decide what’s best for you? Check what’s available at your address.

Made your decision? Here’s what to do next:

1

Check what’s available to you

Before you sign up for a new broadband plan, find out what’s available at your address.

2

Contact your broadband provider

Because Chorus only manages the network, you will have to order your preferred broadband plan through your service provider. Here are some tips on what to ask for when speaking with your provider.

Unsure who your broadband provider is? We can connect you to your provider.

Didn’t recognise your provider in the list?

Look up your ISP and then try again.

Tips for talking with your provider

To ensure you get the best possible online experience, it’s important to ask the right questions when ordering your broadband plan through your service provider. Here are some tips on what to ask.

What speed can I get?

Ask your broadband provider:

  • Is this the fastest broadband connection I can get at my house?
  • What speed am I going to get at my place at peak hours of the day (when more people are online)?

Tip:

For the best experience, and to get the most out of your connection, we recommend plans of 100Mbps or above.

How much data do I need?

Ask your broadband provider:

  • What happens if I go over my data cap – how much does it cost?
  • If I buy a capped plan today, can I increase it free of charge within my contract period if my usage changes?

Tip:

If in doubt, we recommend going on an unlimited plan so you can keep doing everything you love online, without restriction.

Do you have the right equipment?

Ask your broadband provider:

Tip:

If you’re shopping around for a new modem, compare the specs of different models and buy the best you can afford. It can make a significant difference to your online experience.

Still unsure?

We hope the information on this page has been helpful, but we understand there is a lot to think about when deciding on the best broadband option for you. If you’re still unsure, feel free to share this page with a tech savvy friend or family member who might be able to help.

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