VDSL delivers the fastest download and upload speeds via the copper network but is only available to properties located up to 1200m of the local cabinet or exchange. With more than 7,000 cabinets located throughout New Zealand, nearly two thirds of Chorus’ lines are within reach of VDSL capability.
VDSL can offer potential download speeds of 70Mpbs or more, depending on how close your business premises are to the cabinet - the closer you are, the faster the broadband. Use our broadband checker to see if VDSL is available at your business address, then contact your broadband provider to place your order.
Once your order has been placed with your broadband provider, they’ll contact us to get started on your VDSL installation. First, we send a technician to work on the local cabinet or exchange that supplies broadband services to your business. The install process can take up to three hours, so if you have an alarm or monitoring service that depends on broadband, it may be affected.
Our technician will rewire from the ETP, where our network is connected from the road to the property, and install a new jack point and master splitter inside your offices. Once installed, we’ll connect your new modem to the jack point and our technician will check the broadband connection to determine the upload and download speeds. During your first ten days of using VDSL, you may experience fluctuations in speed as we tweak and optimise the performance of your connection.