Home Fibre

Choose the right fibre plan for your home

Fibre is the most popular type of broadband in New Zealand with an estimated 3 million Kiwis now using it to connect to the internet at their home or business. It provides a fast, reliable and consistent online experience, even at the busiest time of the day.

Chorus’ fibre network is future proofed too, so you’ll be able to enjoy even faster speeds as network technology develops.

The speed of your connection is determined by the plan you order from your broadband provider and your WiFi and network set up.


How to make the most of your connection

To make the most of your fibre connection, we recommend that you ask your broadband provider for a 300MB plan when ordering your fibre plan.

For large households with multiple devices, we recommend the 920 Mbps plan. With this plan, anything you do at home that requires big bandwidth like downloading movies or games, uploading photos, or sending large files will simply happen faster! If you’re already on a standard fibre plan, upgrading is easy - just give your broadband provider a call and ask to be upgraded, they’ll take care of the rest.


Get in touch with Broadband Compare for help selecting a fibre plan. There are over 90 service providers offering a range of competitive fibre plans and packages from as low as $50 per month.

The benefits of fibre
  • You can choose your own speed (unlike copper where you get the speed you get)
  • Home Fibre 300 is a great entry level connection for any household
  • The fibre network contributes to a low carbon emissions future future for New Zealand
  • Connect multiple devices
  • Stream TV and movies with ease
  • Upload and download large files
  • Game your heart out
  • Video call friends and family

Getting fibre to your property

Fibre installation

Once you've ordered fibre through your broadband provider, you'll soon be enjoying a faster, more reliable broadband connection.

But before all that is possible, a Chorus technician will visit your property to carry out your installation. It's important to understand what's involved in the installation ahead of time, so you can have an informed discussion with your Chorus technician when agreeing on the scope of the work.


What is an ONT and where should it go?

Another thing to consider ahead of installation is your ONT placement. The Optical Network Terminal (ONT) is the device that connects the fibre that has been wired to the outside of your house, to your modem.

The ONT is a small white plastic box (180mm x50mm x 120mm) that will be placed on your internal wall.

It’s important that you think about where the ONT is placed before our technician arrives for your appointment as this can affect your broadband experience. Your modem will plug into your ONT so it should ideally be:

  • close to a power socket (the ONT is powered by a 12v adapter)
  • where you’re using the internet the most.
  • centrally located in your home if possible as that’s how your WiFi works best
  • close to data-hungry devices like televisions, stereos and home servers.

Find out more details on the fibre installation process.

Find the right connection for you

Not all broadband is created equal. Before you choose a plan with your service provider, it’s good to understand the different types of network connections that deliver a broadband service. We've provided an indication of the performance and cost of broadband connections based on the latest Measuring Broadband New Zealand (MBNZ) report. The names of the connection types might vary from the name a broadband provider uses when selling you a service.

To learn what's available at your address CHECK YOUR ADDRESS

ADSL arrow
Average speed Mbps* Average ADSL speed
9.8
Download
0.7
Upload
29.1 ms Average latency
Retails from $64
per month+
0%
Netflix streaming reliability++
ADSL Suitable for traditional online services like web browsing and email plus some basic video streaming.
4G fixed wireless arrow
Average speed Mbps* Average wireless speed
30.5
Download
17.3
Upload
49.1 ms Average latency
Retails from $45
per month+
60%
Netflix streaming reliability++
4G Wireless Suitable for web browsing, email and basic video streaming in small to medium households.
VDSL arrow
Average speed Mbps* Average VDSL speed
42.5
Download
11
Upload
19.8 ms Average latency
Retails from $64
per month+
60%
Netflix streaming reliability++
VDSL Good for web browsing, email and basic video streaming in small to medium households.
Home Fibre Starter 50 arrow
Average speed Mbps* Average Home Fibre Starter 50 speed
50
Download
10
Upload
7 ms Average latency
Retails from $50
per month+
Not measured in MBNZ report
Home Fibre Starter 50 Entry level fibre connection. Great for web browsing, email and basic video streaming in small to medium households.
Home Fibre 300 arrow
Average speed Mbps* Average Home Fibre 300 speed
314.6
Download
109.6
Upload
6.3 ms Average latency
Retails from $65
per month+
100%
Netflix streaming reliability++
Home Fibre 300 Great for medium to large households for browsing, streaming and playing on multiple devices at the same time.
Home Fibre 920 arrow
Average speed Mbps* Average Home Fibre 920 speed
870.7
Download
497.7
Upload
5.4 ms Average latency
Retails from $80
per month+
100%
Netflix streaming reliability++
Home Fibre 920 Great for larger households or high data users. All the performance benefits of fibre plus plenty of capacity to do more online.
Hyperfibre arrow
Average speed Mbps* Average Hyperfibre speed
2000**
Download
2000
Upload
5.4 ms Average latency
Retails from $125
per month+
100%
Netflix streaming reliability++
Hyperfibre Great for large households or those using large amounts of data at the same time and want it all to happen fast.

* Speed and latency: The broadband speeds quoted are national peak time average speeds based on the Commerce Commission’s latest Measuring Broadband New Zealand (MBNZ) report. These performance measures are indicative and you may experience faster or slower speeds depending on a range of factors, including: your broadband plan, modem, home WiFi setup and the capacity of your broadband provider’s network. Read our tips for getting the best home WiFi experience and the steps you can take to improve your broadband speed.

Latency refers to the time it takes for data to move from one device to another and is an important consideration when using real-time applications like video calls and online games. Lower is better. The Measuring Broadband New Zealand report doesn't provide data on Home Fibre Starter 50 and Hyperfibre connections yet, so these latency figures are based on Chorus data and reflects the MBNZ finding that there is no material difference in latency between different fibre connections.

** Hyperfibre is available at connection speeds of 2,000 Mbps, 4,000 Mbps and 8,000 Mbps.

+ Cost: Offers vary between service providers - these indicative prices come from Broadband Compare as at October 2022 and don’t include any other costs (like modems) your service provider might charge. Please contact a provider to understand the actual cost.

++ Netflix streaming reliability: The proportion of households able to stream two Ultra High Definition videos from Netflix with variable bitrate encoding based on the latest Measuring Broadband New Zealand (MBNZ) report. The MBNZ report doesn't report on Hyperfibre streaming reliability yet, but does note that higher bandwidth connections like Home Fibre 300 and Home Fibre 920 are able to reliably stream high-quality video more of the time. We've given Hyperfibre a 100% Netflix streaming reliability value because it offers higher bandwidth than Home Fibre 300 and Home Fibre 920.