Start planning early

We recommend you get in touch with us at least three months before you start building. This is because when we install our network, we need to bring it from the street to your property, usually underground. So for efficiencies, it’s great if we can plan ahead and use the trenches dug for other utilities or build components.

First complete this form

If you are developing a site or sites with more than 200 connections a year, please complete this online form and one of our helpful team will be in touch shortly.

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Useful documents

How to guide

A step-by-step guide on what's involved to get your development connected to our network

Guide to installing fibre in MDUs

Helpful information on installing fibre in multi-dwelling units

Guide to lead-ins and trenching

Helpful information on trenching and installing the lead-in

Guide to wiring homes for fibre

A handy guide on how to wire homes for fibre broadband

Technical support documents

General fibre network guidelines (1.9 MB)
Guidelines for single-dwelling units and right-of-ways 01 (1.3 MB)
Guidelines for fibre installation in multi-dwelling units (1.5 MB)
Premises wiring standards (1.3 MB)