There are two types of MDU developments
An existing MDU
If you are renovating an MDU and require no change in the number of connections, simply contact your broadband provider to get connected.
A new MDU
If you are building or completely refurbishing an MDU that will require new connections, please follow the steps below.
Getting your MDU development connected:
- accept the quote and agree to provide full payment within 30 days of acceptance
- agree to the planned work that will be carried out
- let us know you understand our health and safety requirements. Your safety and the safety of our technicians onsite are important to us
When your installation work is completed, you’ll need to provide us with your ‘as-built’ plans (the materials you’ve installed at your site), and your Land Title plans that you’re submitting to your local council. Find out more about ‘as-builts’ here.
Once all build and quality assurance testing is completed and passed we will provide you with a clearance letter. A clearance letter is usually requested by your local council before you can receive your Completion of Resource Consent Conditions (224c Certification).
We’ll also update our records within 20 working days of this clearance letter being issued so that your development’s new occupants can request services from their broadband provider.
Ongoing repairs and maintenance of the network remains our responsibility once the network has been installed and commissioned.