What do you have a query about? Choose one of the following topics.
Proper planning is a key step in any development. If you’re just not sure where to start, we’ve created an overview of our process so you can be well informed.
The cost depends on several factors outlined on the before you get started page. The best way to get a cost indication is to enter a few details as part of an initial quote application.
We will ask for different information at different steps in the process. For more details, check out the before you get started page. In most cases we can provide a quote after just a few basic details about your development.
There are a number of factors which influence how long each job will take and depend on the requirements of your specific request. We’ve provided an overview of how long we will take to complete various tasks on the before you get started page.
When you’re ready to proceed with your development request, we have a simple to use online system to submit a request, agree to the terms and complete payment. You can read more on our quote and agree page.
Yes, you can. And because you will have a Chorus account, you can come back at any time to access the quote or proceed to agree and pay.
No, there is no cost for you to get a quote from us.
There’s some great information available in the design and build section which is available for you to read or pass on to your contractors via any of our useful documents.
Once you have agreed and paid, we will complete a detailed assessment of your request and provide an update on your job. We will try to work in with your development timings so it is important to update your key dates.
As part of our assessment, we will let you know if you will need to do anything inside your development as part of our agreement. You can try to assess this for yourself by using this decision tree.
You might think your development is simple, however the work required to get our network to your site can be very complex, even for a small development. That's why you should always give us ample notice before you need our network in place.
Have a read through our clearance and easements section for more information about what’s required for getting the Chorus clearance letter.
All developments need to go through the quote and agree step before we can assess your development requirements against our network. We will provide a Chorus clearance Letter as soon as your obligations have been met.
We compare the Land Title plan against the scheme plans you provided, to ensure the development we are providing clearance for is what we have designed and built for. It also outlines any required easements.
Chorus needs to protect our access rights for any maintenance or upgrade work we may need to do to our network in the future.
When you develop with Chorus, we can pre-install fibre in each individual dwelling, making it quick and easy for occupants to get connected on a fibre broadband plan when they move in. More details are outlined in our preparing to connect section.
You can purchase 20mm green lead-in pipe directly from an electrical wholesaler, making sure it comes with a draw-tape to guide the Chorus network through the pipe. Otherwise, you can enquire about obtaining 20mm green pipe via Chorus.
Cat6 Ethernet cable is the industry standard for internal wiring. Our technical requirements for premises wiring explain how to ensure your premises is set up for the future.
Chorus network is not just on poles, it’s mostly underground. Before undertaking any work on site, you should always find out where any existing utilities are located. Read more in the working near our network section.
You can visually scan for network above the ground, but please visit BeforeUdig to find out how to request underground plans or a site mark-out.