1. Bringing fibre to your property
To connect properties in a shared driveway or private road to our fibre network, we have to do some build work in areas that are shared by multiple residents. We need to notify your neighbours of this planned work and, in some instances, we may need them to give consent before getting started.You may need consent
Consent process for ROWs
Check out this short video to learn more about the consent process for ROWs.
2. Building fibre from the street
We build fibre from the street along your driveway according to the plan provided with the notice to your neighbours.
Install process for ROWs
Check out this video to learn more about the installation process for ROWs.
3. Getting you connected
When the work in your driveway is complete, we can connect you.
Agree your install plan
We'll come to your place and talk you through the best installation method for your home. You'll need to sign a plan agreeing for Chorus to complete this work.
Build your fibre
We build the fibre from the driveway to a small box on the outside of your house called an external termination point. You don’t need to be home but we’ll need to be able to reach you by phone.
We then connect the fibre to another small box called the optical network terminal (or ONT) inside your house. You will need to be home for this visit as we’ll be working inside.