Fibre installation for single-dwelling units

Find out how we connect fibre to single-dwelling units.

Getting you connected

Every property is unique, so there may be a few extra steps involved in getting fibre to your place. No matter where you live, we need to complete the following steps to get you connected:

Agree your install plan

Agree your install plan

We’ll come to your place and talk you through the best installation method for your home. You’ll need to sign a plan agreeing for Chorus to complete this work.

Build your fibre

Build your fibre

We build the fibre from the street to a small box on the outside of your house called an external termination point. You don’t need to be home but we’ll need to be able to reach you by phone.

Connect you

Connect you

We then connect the fibre to another small box called the optical network terminal (or ONT) inside your house. You will need to be home for this visit as we’ll be working inside.

Install process for SDUs

Check out this short video to learn more about the installation process for SDUs.