Home Support Centre Broadband

Broadband

What is ADSL?

ADSL is our basic fixed line broadband service and supports everyday activities such as web browsing, online banking, and emailing.
Learn more

Should I get VDSL or fibre?

VDSL provides a dedicated line and a more reliable internet experience than ADSL, our basic broadband service, and is available today to 80 percent of the country making it a great option if fibre isn’t available at your place yet.
Learn more

What is “High Speed Network Services” (HSNS)?

HSNS is a business grade broadband service offered over copper for businesses, school, ad medical centres not in reach of our fibre network.
Learn more

How do I measure my speed?

Sites such as speedtest.net or fast.com provide an estimate of your home broadband speed at a particular point in time. Find out more about doing a speed test at your place.
Learn more

What is VDSL?

VDSL is the fastest of our copper broadband products as it uses our fibre network to get to a cabinet positioned on the street, and then the copper network from the cabinet to your house.  
Learn more

How do I get the best out of my broadband?

The Chorus network works hard to deliver the best broadband service available, but it doesn’t work in isolation. There are a whole host of other things that could be standing in the way of you and a better broadband experience at home.
Learn more

What can affect my broadband performance?

Broadband performance is impacted by nine key factors, either by themselves or in a combination. We all desire the fastest, most consistent speeds possible, so ensure you address each of these if your broadband performance is compromised.
Learn more