Do I need consent to get fibre installed?
To connect properties such as apartments or units, or those that share driveways, to our fibre network, we have to do some build work in areas that are shared by multiple residents. This means we need to notify your neighbours before getting started and, in some cases, you may need to get their consent before we can start.
If you rent or your neighbours rent, approval must be sought by the property owner before installation can go ahead.
If your property is administered by a body corporate, we’ll contact them directly to manage any necessary consents.
You can find more information about the notification and consent process for shared driveways at the consent for rights-of-way or shared driveways page.
You can find more information about the notification and consent process for multi-dwelling units - or MDUs - at the consent for multi dwelling units page.
All work to install fibre at your property is carried out under terms and conditions that permit us to install, maintain and operate the equipment on your premises.
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