Can you tell me which of my neighbours still need to give consent?
Due to privacy laws we are unable to share this information.
Is the work Chorus needs to do going to cost me or my neighbours anything?
In most cases, no. Some apartment buildings and shared driveways do require work outside of a standard residential install and, in those cases, a contribution to the costs is required.
I’ve ordered fibre. Why do my neighbours have to be notified about this?
To get you connected, we need to bring our fibre network through areas of property that are shared with your neighbours. Because they have a stake in these common areas, by law we need to let them know what work we’re planning to carry out.
Is getting fibre installed going to cost me anything?
In most cases, no. Some apartment buildings and shared driveways do require work outside of a standard residential install and, in those cases, a contribution to the costs is required. If this is case at your property, we will have let you know.
Consent for rights-of-way, or shared driveways
We need consent before we can install fibre in properties that are accessed via a shared driveway, called a right-of-way.
Consent for multi-dwelling-units (also called MDU)
Fibre installations in multi-dwelling units, or MDUs, can only begin once consent is received from the building or property owner(s). Typically, this process begins when you order fibre from your broadband provider. This can take some time to coordinate, so we encourage you to get a head start by pre-consenting.
Do I need consent to get fibre installed?
Depending on your property type, when we receive your order for fibre from your broadband provider, we may need to seek consent from some parties before getting you connected.