Home Support Centre All about fibre

All about fibre

When can I get fibre?

Enter your address into our broadband checker to find out if fibre is available at your place right now. If it isn’t available yet, the broadband checker will let you know when we expect to be building the new fibre network in your area.
Learn more

What is fibre?

Fibre is the best broadband available on our network, delivering the fastest speeds. A dedicated and consistently reliable connection means everyone can do what they want, when they want, without interruption.
Learn more

Do I need consent to get fibre?

When we receive your order for fibre from your broadband provider, we may need to seek consent from some parties before getting you hooked up to fibre.
Learn more

Ordering fibre for business

If your business premises are within reach of our new ultra-fast fibre network, contact your broadband provider and opt for a business plan to take advantage of dedicated support not available through residential plans.
Learn more

Why do some areas get fibre before others?

Along with other infrastructure developers, we work with the Government and other partners to undertake the huge task of laying fibre the length and breadth of the country.
Learn more

Bringing fibre to your neighbourhood

Chorus is managing the lion’s share of the ultra-fast fibre broadband network build. The size of the job means the rollout across the country is staggered, and but we’re working suburb by suburb, town by town, to deliver better broadband to New Zealanders.
Learn more

Providing fibre in schools

Fibre connections for the future of our country are Chorus’ priority. We aim to have 98 per cent of schools across New Zealand connected to fibre with broadband speeds of up to 100Mbps by 2016.
Learn more

What is the ABC installation process?

The installation process starts when you place an order for fibre with your broadband provider. Then, we begin our ABC installation process – ABC stands for agree, build and connect.
Learn more

How do I order fibre?

While Chorus provides the technology, we don’t sell the broadband service directly. You'll need to contact your broadband provider to order your connection and choose a plan that best suits your needs.
Learn more

What is Home Fibre 920 and how does it work?

Home Fibre 920 delivers gigabit broadband and is the best home broadband available on the Chorus network – combining the best broadband technology (fibre) with the fastest residential plan available. Home Fibre 920 is available to everyone connected to the Chorus fibre network.
Learn more