Chorus COVID protocols

Safety is our priority. Learn more about our Covid-19 protocols.


Can I change an existing aerial connection to my home to go underground?

Contact your broadband provider

If you have a broadband provider at the address where the connection needs to be moved, you should contact them to arrange the relocation in the first instance. They can help discuss your requirements and are able to place an order with Chorus on your behalf.

If you don't currently have a phone or broadband provider, please complete this form to start your request.

Learn moreHow to identify Chorus network equipment

Please be aware that this is a chargeable activity - we will assess the work required and provide you with a quote. This cost needs to be paid before we start the work.