Can I change an existing aerial connection to my home to go underground?
Contact your broadband provider
If you have a broadband provider at the address where the connection needs to be moved, you should contact them to arrange the relocation in the first instance. They can help discuss your requirements and are able to place an order with Chorus on your behalf.
If you don't currently have a phone or broadband provider, please complete this form to start your request.
Learn more: How to identify Chorus network equipment
Please be aware that this is a chargeable activity - we will assess the work required and provide you with a quote. This cost needs to be paid before we start the work.