If our network has been damaged without any prior due diligence, an investigation will be undertaken to determine the cause of the damage. Once the cause has been determined we will look to recover the full cost of repairs from the organisation or individual/s responsible.

If you have any further queries, please email us at billingenquiries@chorus.co.nz and provide us as much information as possible so that we can take get in contact with organisation or individual/s responsible. Alternatively, you can also give us a call on 0800 245 537.