How to Pay

Quotes are valid for a 60 day time frame, after 60 days the quote will expire and you’ll need to reapply for a new quote if you still want to go ahead at a later date. Along with payment, we require the signed sales & service advice note emailed to us at networkservices@chorus.co.nz or by post to Chorus Network Services, PO Box 9405, Waikato Mail Centre, Hamilton 3200.

By signing you agree to us carrying out the proposed works on the terms set out and as outlined in the sent lay plan / designs. You have the following options for payment:

Online banking & Credit card

T&Cs (including relevant fees) are at Legal Disclaimer | Chorus Please use the Chorus reference number in the email subject line as your reference when making payment.Please advise if you require a Prepayment Tax Invoice and we will have this created for you. Please allow 3 working days for any payment invoices to be provided.Once we’ve received the signed agreement and payment we can start the proposed works, which could take up to 90 work days to complete.

Is there anything else I need to know?

The quote covers relocation of our network at the applied for address and not the provision of any telecommunications services.
We may need to vary the quote provided if certain circumstances change after the date of the letter. For example changes to on-site circumstances, scope of the works required, our ability to use existing or any other network and compliance requirements. We’ll let you know if we become aware of any change which impacts this quote.
We retain ownership of our network and the proposed works are provided in line with our End User Terms, which you can find at Chorus End User Terms | Chorus
You can change your mind and cancel the order. If you cancel the order, we will refund the payment to you, deducting any costs we’ve incurred in relation to the proposed works up to the time of cancellation. This may include design costs and any build work completed.
We may decide to cancel the order if it’s not completed within six months of the date you signed the agreement and you’re directly or indirectly responsible for the delay. If we decide to cancel the order, we will refund the payment to you, deducting any costs we’ve incurred in relation to the proposed works up to the time of cancellation. This may include design costs and any build work completed.