Property or land development

Whether you're planning a greenfields subdivision, new apartment or office block, we can help deliver your phone and broadband requirements.

Planning a subdivison or development

Our Subdivision Group and Property Acquisitions team can work with you to plan and deliver the telecommunications network for your development, regardless of size.

Get in touch with our Subdivisions Group by filling out the online form with details of your development or call us on 0800 SUB DVN (0800 782 386).

You can discuss legal requirements such as easements with our Property Aquisitions team.

What is a subdivision? 

A subdivision can include any size of development, from a hundred lots or more to subdividing the back of a section. Our Subdivision team will work with you to deliver the best telecommunications options.

Telecommunications services 

Nowadays telecommunications is not just a phone line but a broadband service as well. New home owners expect a good quality broadband service to be provided. This can pose challenges in rural areas and we will work with you to find the right solution. 

You should check with your local council as to the requirements covering reticulation of telecommunications services in subdivisions in the district plan.

Copper or fibre? 

We are now operating two networks in many parts of the country - our existing copper network and the new fibre network. Wherever possible we will install fibre, and a few guidelines to give you an idea of what we're likely to install:

Within our Ultrafast Broadband (UFB) deployment zones:

  • Any development will be serviced by our fibre network wherever possible. Our UFB zones include: Auckland, Pukekohe, Waiuku, Waiheke Island, Taupo, Whakatane, Gisborne, Palmerston North, Feilding, Napier, Hastings, Masterton, Wellington, Blenheim, Nelson, Greymouth, Timaru, Oamaru, Dunedin, Invercargill, and Queenstown. 

Outside our UFB zones and in rural areas:

  • Our preference is to install fibre wherever practicable. We have installed fibre in many subdivisions outside of our deployment areas and have broadband providers offering retail services. You can go to fibre subdivisions to find out more.  

  • There are some parts of the country, especially in rural areas, where there is no fibre infrastructure and copper is the only option. We have been working to improve broadband infrastructure under the Rural Broadband Initiative by deploying cabinets delivering ADSL2+ and VDSL services in many areas.

Reticulation costs 

The reticulation fees we charge cover the cost of extending our network to each lot and depend on whether the development is inside or outside our UFB deployment zone.

Within our UFB zones:

  • Under our contract with Crown Fibre Holdings (CFH) we charge $900 (ex GST) per lot for developments of four lots or more for fibre reticulation.

  • What constitutes a ‘lot’ is a little complex, so our Subdivision Group will define this for you depending on the type and nature of your development 

Outside our UFB zones:

  • A minimum of $1,600 (ex GST) per lot/dwelling unit plus the cost of any work inside the boundary of the subdivision and any work required to connect to equipment in the exchange or cabinet delivering service. This will vary depending on the location and scope of work. We need to know more details of your subdivision to determine the full costs.

The subdivisions process 

After you contact us regarding your development we work through this process:

1. Scope 

We need to get a good overview of your project including the total number of lots and any plans to deliver the development in stages.

During the scoping phase we assess not only what needs to be done to reticulate our network to each lot within the development but also any work we need to do to connect it to equipment in the exchange or cabinet. Any costs associated with work outside of the boundary will be part of the quote.

2. Contract and quote 

We will send you a contract outlining what we will do and what you need to do to get our network installed. 

We will provide a quote which is valid for 90 days and is subject to change after this.

You accept the quote by signing and returning the contract to us with payment in full.

3. Build process 

After the network has been installed and commissioned ongoing repairs and maintenance of the network becomes our responsibility.

Our service company will supply the materials for you to install within the development. When this work is complete our service company technicians will connect, commission and test the network. This includes any work required outside the boundaries of the development.

The build work delivers the communial network to the boundary of each lot. Delivering the lead-in pipe from the boundary of the lot to the property, and connecting the property to the network is a separate process.

4. Completion 

Under the district plan covering your development you may be required to provide a certificate of completion to the council to receive your Completion of Resource Consent Conditions (often referred to as 224c Certification). 

We will provide this certification after build and quality assurance testing is completed.

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Multi-dwelling unit developments

If you're developing an apartment, retirement home, office or multi-use block for commercial, residential or mixed use, you should wire your multi-dwelling unit (MDU) to maximise the benefits of Ultra-Fast Broadband (UFB).

There are four aspects of delivering fibre to an MDU:

  1. The consents process
  2. Bringing the fibre from the street to the building's communication room
  3. Delivering fibre via ducts to each floor
  4. Connecting apartments or offices to fibre.

Consents process 

Our UFB contract with Crown Fibre Holdings (CFH) requires us to seek consent from a building owner such as a body corporate, company or individual before installing UFB.

The consents process is kicked off by a residential or commercial tenant ordering UFB from their broadband provider and involves you consenting to:

  • Cover the cost of installing UFB in your building
  • Allowing access to the building to install the required infrastructure in the communications room and wider building
  • Permitting ongoing access to the premises for repairs and maintenance

We have a contract with Universal Communications Group (UCG) to connect UFB for Auckland and Wellington MDUs including terraced houses, low to high rise apartment blocks and offices. UCG is a specialist MDU design and construction provider with experience in delivering high volume, telecommunications deployments across a variety of technologies and will ensure the best possible solution.

Contribution costs 

If your building has commercial tenants or is over three stories high (including residential complexes), a contribution to cabling costs may be required.

If your building has commercial tenants or is over three stories high (including residential complexes), a contribution to cabling costs may be required.

We'll undertake a scope and design process where we may need access to your building to assess the work required. A written quote will be provided and work cannot commence until this is paid in full.

If the building is three stories or less and contains residential tenancies, there is a fund that contributes towards installation and there is likely to be no contribution required.

If the building is a mix of residential and commercial, the sum will be prorated i.e. we'll cover the costs of the residential tenancies and seek a contribution from you for the business tenancies.

For business installations, we'll contribute $1,000 per tenancy in the building towards the cost of the install build work plus a standard install for the external lead-in. Any additional contribution required for cabling and infrastructure above this amount will be quoted and charged to you, the building owner or body corporate. Build work cannot begin until the quote is accepted and the contribution is paid.


After you've received the quote for the install work, you need to accept this, sign our MDU installation agreement and return with a signed copy of the consent letter.


There are two aspects to connecting your building to the new UFB network.

  • The lead-in from the street
  • Delivering fibre within the building

Lead-in from the street

How we deliver fibre to your building is determined by how existing services are delivered i.e. if it's aerially, we'll likely use aerial cables.

Typically there's a distribution duct or cable running down the road-front boundary of each building with either a footway pit, pillar or direct ducting into a roadway pit being the Network Access Point for service delivery.

Thought needs be given to the planned entrance into the building of the lead-in pipe to avoid problems with hauling cable through the lead-in pipe when retail services are eventually provisioned to tenants. When developing greenfields sites, you should consult with us on the required lead-in pipe size and lay-line to the appropriate Network Access Point to ensure cable entry to the completed building is trouble-free.

We'll reinstate any surface we’ve disturbed on a “like for like” basis e.g. concrete where there was concrete or grass where there was grass. We can’t guarantee to match surface finish and our reinstatement is limited to the surface we’ve disturbed.

Around the building

  1. Through existing risers/stairwells/ceilings: We'll try using existing ‘hidden’ routes to run fibre through depending on your building's design.
  2. Externally using conduit or capping: In certain cases, cabling will run on the outside of the building but we'll follow existing wiring and make the install as discrete as possible.
  3. Internally using discrete cabling techniques: Where we can't hide cabling, we may discreetly attach cable along the wall below the ceiling line in a tidy and linear manner in common areas such as corridors and stairwells.

It is important to note that each individual tenanted space within the development (e.g. shop, apartment, office) must have its own fibre service termination point (typically inside a Star Wiring Box located within the tenanted space).

Space must be available somewhere inside the premises (usually telco closet) to house the Internal Fibre Access Terminal which terminates the network fibre from the street.

Cable-riser capacity must be available within the development to bring vertical fibre cabling from the Internal Fibre Access Terminal to a distribution point on each floor where there must be capacity in horizontal cable trays to carry fibre conduit into each tenanted space.

We may still ‘build to order’ i.e. build common infrastructure and connections to the first customer that places an order with discretion to build more where it makes sense. However, build will be sufficient to ensure subsequent orders can be completed at no further cost to the building owner or you.

The building will be divided into zones based on the number of tenancies and factors such as the location of fire walls with a frame per zone. Subsequent installs will generally only involve External Termination Point (ETP) to Optical Network Terminal (ONT) cabling or at most frame to ETP to ONT.

Where the end user tenancy is served directly from the cabinet, it will be treated as a Single Dwelling Unit (SDU).

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When you subdivide land, there's generally a requirement from the local council to provision the new lots with phone and broadband services.

Installing cable 

Contact our Subdivision Group by filling out our online form with details of your development. We will be in touch to discuss.

Easements are needed for network cabling and service lead-in cables and pipes (where applicable).

For new installs, your first port of call is to contact our Subdivision Group by providing us with details of your development. They will assist with your design and build.

We need an easement where network cabling is laid over a section of land but services a different section. Once the design of the cabling has been completed and the section boundaries and easement areas are identified in favour of Chorus New Zealand Limited, the easement needs to be created.

Existing cable 

Where cabling is already installed before the land is subdivided, the developer or surveyor can have existing network cabling identified by requesting a plan from beforeUdig

Easement process 

Your solicitor will need to provide us with the survey plan of the subdivision showing easement areas in favour of Chorus New Zealand Limited, a completed Authority and Instruction Form, and an Easement Instrument:

These forms are templates and we do not expect any amendments to the provisions of the easement instrument.

Scan and email these these forms when filled out to along with the final survey plan of the subdivision.

We have a team of property acquisition representatives, who will be in touch to advise who is looking after the request. Our team endeavour to have the easement executed, scanned and emailed back to you within ten working days of receiving accurately completed documentation from your solicitor.

We scan the documents so the solicitor can proceed with the easement registration and we send the original copy to the solicitor afterwards for their records.

There is a processing fee for the subdivision easements of $153.33 (including GST) that will be invoiced to the solicitor acting on our behalf after the documents are signed.

Any questions on the easement process, please email our team at

First step in getting telecommunications services to your development

We have a dedicated team, The Subdivisions Group, to provide you with information on the services Chorus can deliver to your development.

Fibre or copper? Costs and timing. Fill out this form and we will be in touch to discuss reticulating your development.

We just need some information to get started including the location of the development, lot numbers, and any existing buildings or lots with existing connections.

You need to attach a copy of your plan to the form. We can't proceed with the scope and design process without one. The form will not submit without an uploaded plan.

We do require six weeks notice of your requirements.

Get in touch with The Subdivisions Group

Tell us about your development

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