1. Bringing fibre to your property
To connect properties such as apartments or units to our fibre network, we have to do some build work in areas that are shared by multiple residents. We need to notify your neighbours of this planned work and, in some instances, we may need them to give consent before getting started.You may need consent
Consent process for MDUs
Watch this short video to learn more about the consent process for MDUs.
2. Building fibre from the street to your building
We bring fibre from the street into your building, installing equipment (usually in the communications room), and then running fibre throughout the building using existing infrastructure where possible.
Install process for MDUs
Check out this short video to learn more about how we connect an MDU to fibre.
3. Getting you connected
When the work in communal areas of your building is complete, we can connect you. For this part, our standard ABC fibre installation process is followed.
Agree your install plan
We’ll get in touch to arrange for a Chorus technician to meet with you at your place to talk through the next steps and agree on a plan for the rest of your fibre installation.
Build your fibre
Fibre will be taken from the outside of your unit or apartment and connected to a small box called the optical network terminal or ONT inside your place.
Connect your fibre
We then connect your modem to the ONT and test the connection before we leave to make sure everything is working as it should.