We maintain and build a network made up of local telephone exchanges, cabinets and copper and fibre cables.

Our 2,000 plus service technicians make more than a million visits to New Zealand homes and businesses each year, maintaining and repairing existing phone and broadband lines.

About our network

The core of our business is the nationwide network of fibre optic and copper cables connecting New Zealand homes and businesses together.

We have over 2,000 skilled service technicians on the road in 1,700 vans making over one million visits to Kiwi homes and businesses each year. 

If you're planning a new driveway or subdividing, our network may be in the way so please check with us and use our network relocation service.

Updates and reports

We continue to make ongoing improvements and upgrades to our network through our fibre rollout and cabinet upgrades.

As part of our relationship with the government, we have a number of reporting and regulatory requirements we make publicly available to ensure transparency and equivalence.

Protecting our network

Much of our network is underground so if you're planning digging or excavating, find out about our network location services.

Follow our simple rules to avoid accidentally digging up buried cables and damaging them which can be expensive and inconvenient.

High load permit

If you're moving a load of 4.25 metres or higher, you need to carry a high load permit which you can apply for with us.

Cabinet art

We have thousands of cabinets on New Zealand streets but unfortunately some present tempting targets for graffiti so our cabinet art programme works to reduce this.

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