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Terms and Conditions

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Chorus Prezzy Card offer

By registering your details on, you acknowledge that you have read and accepted these terms and conditions. Chorus New Zealand Limited (Chorus, we, our) is the promoter of this Chorus Prezzy Card Offer (Offer).

Eligibility – what do I need to do to participate?

To be eligible to participate in this Offer and receive a Visa Prezzy Card worth $300:

•    We’ll send you an invite for the current Offer
You will have received this Offer through an email or postcard from Chorus for the physical address specified in your Offer email or postcard (‘eligible address’), during either June or July 2023. You must capable of being the broadband account holder at that address and must not be currently connected to fibre broadband.
•    You register and confirm your address is eligible
You must have completed the online registration form, providing a valid email address, unique code (which you will find on the postcard or email sent to you), plus the physical address matching the unique code and which is validated as being an address eligible for the Offer when you register online. This Offer is exclusive to the address specified in your Offer email or postcard and cannot be transferred. You must complete this registration before 17 July 2023. You will receive a confirmation email once your registration is completed.
•    You connect to Chorus fibre within the Offer period
You must then get connected to fibre on a broadband plan on the Chorus network at the eligible address before 1 September 2023, which is the end of the Offer Period, and remain connected for a minimum of 12 months to be eligible for the Prezzy Card. Transfers between fibre internet service providers and addresses which have previously been connected but recently disconnected will not be eligible for this Offer.  
•    We’ll confirm a Prezzy Card is on the way
We'll send the card via courier to you at the address eligible for the Offer once we’ve confirmed there’s still an active Chorus fibre connection and it should be with you within 45 days following the connection date. You’ll receive an email when your card is on its way.  If at any time within 12 months following your activation date we determine that you have disconnected your fibre broadband, we reserve the right not to send or to deactivate the Prezzy Card once sent before it is unlocked.  

Connecting to fibre within the offer period

The Offer will run from Monday, 29 May 2023 until 11:59pm on Thursday 31 August 2023, so you have until then to get connected and participate.

To get connected to fibre broadband on the Chorus network, get in touch with your preferred broadband provider.

You can compare available residential plans and providers online at comparison sites like or Alternatively, you can call the team at Broadband Compare on 0800 000 305. They can talk you through your options and even help you activate your connection.

You can compare available business fibre broadband plans at

Receiving and registering your card

Once you’ve completed the steps above and we can see that you still have an active Chorus fibre connection at the eligible address that was connected before the Offer ended, we will notify you via email that a Prezzy Card is on its way and will courier the Prezzy Card to the address specified in the Offer email or postcard. You will also receive an email from the courier dispatch with a subject line ‘CHORUS PREZZY CARD OFFER’. You must have an active fibre broadband connection at the time of sending the Prezzy Card to be eligible to receive it and we reserve the right not to send or to deactivate the Prezzy Card once sent if we determine that you deactivate or disconnect your fibre broadband before unlocking the Prezzy Card.

Your card may take up to 45 days to be delivered to you once we've confirmed there is still an active fibre connection. Depending on the location of the address, or any disruptions caused by weather events, delivery may be further delayed. If you do not receive your card, or if you’ve newly connected to fibre but not heard from us, please get in touch with us before 1 November 2023. (If you leave it longer, it may be harder for us to help.)

Once you receive your card, we strongly recommend that you register your card online, at You will also need to unlock it. For full details please refer to the Prezzy Card terms and conditions.

Chorus is not responsible for replacing your card if it is lost or stolen.

Chorus has the right to withdraw eligibility, including cancelling a Prezzy Card that has already been issued if fraudulent activity is detected.  If you disconnect from fibre within 12 months following activation of your connection and your Prezzy Card has been unlocked and used, you will be in breach of this Offer and Chorus reserves the right to invoice you for the value of the Prezzy Card.  

Prezzy Card terms and conditions

Terms and conditions that apply to the Visa Prezzy Card are available on the Prezzy Card website.

Your use of the Prezzy Card indicates your acceptance of the Prezzy Card Terms and Conditions.

Key terms

•    A maximum of one Prezzy Card may be awarded in respect of each eligible address newly connected and remaining connected to fibre during the Offer Period.

•    You must be aged 18 years or over to be eligible to participate in this Offer.

•    Chorus’ decision in relation to who is eligible to participate in this Offer, or any other aspect of this Offer, is final and no correspondence will be entered into.

•    Chorus and any other person or party associated with this Offer is not responsible for any problems or technical malfunction of any platform, website services, data connection, communication or the internet, or any combination thereof.

•    Chorus is not responsible for any incorrect or inaccurate information caused by any of the equipment or programming associated with or utilized in this Offer, or by any technical or human error that may occur in the course of the administration of this Offer.

•    You must comply with the terms of any platform used to participate in the Offer.

•    Any registration request or claim in relation to this Offer after the Offer Period has expired will be deemed ineligible.

•    Chorus is not responsible for registration requests or claims that are not received.

•    Any incomplete, illegible or fraudulent registrations or claims are not valid.  Chorus is entitled to use and check systems available to it to pick up fraudulent claims or behaviour in relation to this Offer.  

Modification of terms and conditions

Chorus may modify these terms and conditions at any time without notice and reserves the right to cancel, suspend or change the Offer for any reason.

Chorus' liability

To the extent permitted by law, Chorus and any other person or party associated with this Offer, will not be liable to you for any direct, indirect or consequential loss or damage, as a result of, or arising from, your participation in the Offer.

Personal information

You authorise Chorus to collect the personal information you provide in registering for this Offer. We’ll treat that information in accordance with our Privacy Policy, which may also include us or our business partners contacting you with future updates that are relevant to you. You can access or correct your personal information by contacting us at To opt out of receiving any further mailers please contact us at

Governing law

This Offer is governed by the laws of New Zealand.