Understanding the installation process

We aim to install fibre in a like for like way, which means we'll copy how your current connection was installed. But where this is not possible, we may use any one of the methods outlined in the video. Your Chorus technician will always recommend what would work best for your property.

New property development

Planning on developing a section of land and need to get internet and phone lines to the site? You’re in the right place. We can work with you to get your site connected to some of the best broadband in the world.

VDSL

VDSL is part fibre, part copper and is available to over 80% of New Zealand homes and businesses. It’s the fastest copper broadband option.

Find a copper broadband provider in your area.

Close

Take your wifi to the next level

Even with great broadband like fibre, you can run into problems if your broadband equipment isn't set up correctly. Find out how to get the best out of your fibre connection.

Keen to upgrade to faster fibre?

The great thing about the fibre network is it’s super simple to upgrade. Type your address into our broadband checker to see what plans you can upgrade to today.

Want to add an additional fibre connection to your property?

Request a call back from the Chorus team and we'll be able to help you with your request.

ONTs

What is an Optical Network terminal (ONT)?

It will be somewhere discreet in your house, often in your living area or office. This device will connect directly to your modem once you’ve activated your fibre connection with your chosen broadband provider.

Can’t find your ONT? Book a call with one of our team.

REQUEST A CALL BACK

What happens if fibre’s already installed?

If fibre has already been installed at your property, provided your equipment is in working order, it's super easy to activate your fibre connection with a fibre plan. Watch the video to find out how you know fibre's been installed at your property and the steps to take to get it working.

How to activate your fibre connection with a plan

If you already have a preferred broadband provider, simply give them a call, let them know fibre has been installed at your place and you’d now like to activate your connection with a fibre broadband plan.

If you need help selecting a provider and plan, check out comparison sites like broadbandcompare.co.nz or glimp.co.nz.

Alternatively, you can call the helpful team at Broadband Compare on 0800 000 305 and they can talk you through your options.

Person on a computer Person on a computer

Understanding the installation process

We aim to install fibre in a like for like way, which means we'll copy how your current connection was installed. But where this is not possible, we may use any one of the methods outlined in the video. Your Chorus technician will always recommend what would work best for your property.

Need help selecting a provider and plan?

You can compare available plans and providers online at comparison sites like broadbandcompare.co.nz or glimp.co.nz.

Alternatively, you can call the team at Broadband Compare on 0800 000 305 and they can talk you through the options and help you activate your fibre connection.

Person on a computer

Outside our network? We can still connect you to fibre

If your property is not included in the government’s UFB initiative, Chorus is still able to extend its fibre network at your own cost.

It would pay to talk to your neighbours to see if a communal build would work for you.

VDSL

VDSL is part fibre, part copper and is available to over 80% of New Zealand homes and businesses. It’s the fastest copper broadband option.

Find a copper broadband provider in your area.