Our techs
will always

  • Wear a mask

    Wear a

  • Keep their distance

    Keep their

Building our network

Chorus is managing the lion’s share of the ultra-fast fibre broadband network build. The size of the job means the rollout across the country is staggered, and but we’re working suburb by suburb, town by town, to deliver better broadband to New Zealanders.

Laying fibre in your street
When it’s your street’s turn we will let you know when we are coming, when you can connect and how to get connected.

A few weeks before we begin work, you will receive a mailer from us letting you know more about the work we'll be doing and what to expect while we are working in your street. A second letter will be sent letting you know when work will begin closer to the start date. You will also notice street signs communicating start and target completion dates. After we’ve finished building the network in your street, we'll let you know when it’s time to contact your broadband service provider and switch to fibre.

The process starts by getting the fibre from the exchange to your street – we aim to use existing underground pipes or telephone poles where possible. We may need to dig or drill along your street to install smaller microducts, which we use to blow the fibre through to connect your property.

Typically, laying fibre follows this process:

  1. Preparation – technicians assess and plan the work, marking where underground services will be
  2. Laying fibre – this stage involves numerous technicians and vehicles as the fibre is rolled out through the pipes
  3. Tidying up – once the fibre is in we do an initial tidy-up to remove hazards and reinstate ground that may have been disturbed
  4. Finalising and testing – back at the local exchange we connect the fibre to our wider network and undertake rigorous testing to ensure everything meets our standards

We appreciate that the install process can be disruptive to both residents and businesses and we apologise in advance for any inconvenience caused.