Getting fibre

at your property

Fibre provides a reliable, consistent experience even at the busiest time of day. It's not just doing things much faster but about multiple people being able to do everything they like online, all at the same time.

The benefits of fibre

Speed

Speed

The faster your connection, the faster data moves through it meaning you can do more in a shorter space of time.

Reliability

Reliability

Fibre provides a reliable, consistent experience even at the busiest time of day.

Capacity

Capacity

Fibre gives you dedicated capacity which means everyone at your place can watch, listen, play, post, work, and chat all at the same time without any loss of quality.

Want fibre?

When you place an order for fibre, ask your broadband provider about an unlimited plan at speeds of 100Mbps or more to make the most of your new fibre connection.

How we bring fibre to you

Building Fibre

Ordering Fibre

Installing Fibre

Bringing fibre to your street

Chorus is managing the lion’s share of the ultra-fast fibre broadband network build. The size of the job means the rollout across the country is staggered, and we’re working suburb by suburb, town by town to deliver better broadband to New Zealanders.

Before we begin work, you will receive a notice about the work we'll be doing and what to expect while we are working in your street as well as next steps for you.

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Order with your provider

While Chorus provides the technology, we don’t sell broadband plans directly, instead we work with many different phone and broadband providers to deliver our network into homes and businesses across New Zealand. Once we’ve built our fibre network down your street, you can place an order for a fibre connection with your chosen broadband provider.

They’ll guide you through ordering, installation and their monthly plans and charges, as well as any other costs that may apply. They’ll process your order and send it to us to carry out the connection and installation work.

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The A-B-C installation

Once you’ve placed an order with your provider we begin our ABC installation process – ABC stands for agree, build and connect. We’ll come to your place to talk through the work required and we’ll AGREE on an install plan. We BUILD the fibre from the street to a small box on the outside of your house, then we CONNECT the fibre to another small box inside your house.

Each property is different so the Fibre installation process and install methods will vary. But don’t worry - we’ll guide you every single step of the way.

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The fibre installation process

Check out this short video to learn more about the fibre installation process.

What’s your (property) type?

Every property is unique, so there are a number of different ways we can install fibre and there may be a few extra steps involved in getting you connected.

Single-dwelling unit

If your home is on its own section and you don’t share a driveway, your place is most likely a single-dwelling unit, or SDU.

Multi-dwelling unit

If your property is an apartment, retirement home, office block or multi-use block it is most likely a multi-dwelling unit, or MDU.

Right-of-way

If you share a driveway or live on a private road, your property is considered a right-of-way, or ROW.

Getting consent for your property

To connect properties in multi-dwelling-units or right-of-ways to our fibre network, there’s some work we need to do in in areas that are shared by multiple residents. We need to notify your neighbours of this planned work and, in some instances, we may need them to give consent before getting started.

Find out more