Ultra-fast broadband (UFB) is changing the way New Zealanders work, live and play. Fibre optic cables deliver large amounts of data further and faster than the copper cables that traditionally deliver telecommunications services.
The rollout of ultra-fast broadband is a generational infrastructure change. We're building a new fibre network and over 830,000 premises will be in reach by 2020.
If you live in Dunedin you may be able to connect to 1 Gigabit broadband. This is part of the prize for becoming New Zealand's Gigatown.
UFB for home
Our appetite for the online world is growing. We are connecting more devices to the internet and with the rise of online TV every member of the household could be watching different programmes on different devices at the same time.
If your current broadband provider doesn't offer UFB-based services in your area we have a map to help you find another.
We're laying a new fibre network to deliver UFB. We often need to dig or trench but will let you know when we're coming.
Once work in your street is completed, we'll complete the work at the exchange and update our records in the following weeks. Talk to your telecommunications provider to order a UFB-based service. If they can't offer a service, find a provider that can.
We need consent from your neighbours before we lay fibre in your driveway. There is a straightforward online consents form.
Find out more about the consents process for apartments.
What happens when you get fibre installed
We have developed a three-step installation process. The first step includes you meeting with our service technician and talking through the installation for your property.
We are building a completely new network. First we need to install fibre in your street but we tell you we are coming.
We need to bring fibre from the street to your property. There are a number of ways we can do this including aerial, surface mounted cable or trenching. How you get your telecommunications services now is a good guide to how fibre will be delivered. We choose the option that causes the least disruption.
We need to install new equipment inside your property - the ONT and the router. Our technician will discuss with you where you would prefer this equipment is installed.
UFB for business
Fast access to the internet has the potential to bring your customers closer and open up whole new markets. Find out why you should consider UFB and grow your online presence.
Fibre for schools
Most urban and rural schools will soon be able to connect to the internet with fibre, delivering 100 Mbps broadband. How will this change the way New Zealand children learn?